Terms & Conditions

Last updated: August 23, 2026

These Terms & Conditions govern your use of the FerBil website and any purchase you make through the online store. By using the website or placing an order, you agree to these terms. If you do not agree, please do not use the website or place an order.

Use of the website

You may use the website for lawful purposes and in accordance with these terms. You are responsible for ensuring that the information you provide is accurate and up to date. We may restrict or suspend access to the website where reasonably necessary to protect the website, users, or our operations.

Product information

We aim to describe products accurately, including their features, images, and specifications. Product colors, appearance, measurements, and other details may vary depending on your device, display settings, product updates, or ordinary manufacturing differences. Product information is provided for general shopping purposes and may be corrected or updated without notice.

Prices and availability

Prices, product availability, descriptions, and promotions may change at any time. Applicable taxes, delivery charges, and other costs may be shown during the ordering process where relevant. We do not guarantee that every product or price shown will remain available or unchanged.

Orders and order acceptance

Submitting an order is an offer to purchase the selected products. An order confirmation or other acknowledgement does not necessarily mean that the order has been accepted. We may accept, decline, limit, or cancel an order for reasons such as product availability, pricing or listing errors, suspected fraud or misuse, payment issues, or other operational reasons. If an order is cancelled after payment, any applicable refund will be handled through the payment method used or another appropriate method.

Payments

Payments are processed through the payment methods and payment service providers made available at checkout. You agree to provide complete and accurate billing information and to use a payment method that you are authorized to use. Payment information may be processed by the applicable payment service provider under its own terms and privacy notice.

Shipping

Shipping options, delivery charges, destinations, and any available delivery information will be presented during the ordering process where applicable. Delivery may be affected by product availability, carrier operations, weather, customs, or other circumstances outside our reasonable control. You are responsible for providing a complete and accurate delivery address.

Returns and refunds

Returns, refunds, exchanges, and related requirements depend on the applicable order, product, and store policy. Any available instructions, eligibility requirements, exclusions, and refund details will be provided through the website or in communications about your order. Contact FerBil before sending a return so the applicable process can be confirmed. Refunds, where approved, may be issued through the original payment method or another appropriate method.

Customer accounts

If you create or use a customer account, you are responsible for keeping your login information confidential and for activity carried out through your account. You should notify FerBil if you believe your account has been accessed without authorization. We may suspend or close an account where reasonably necessary to protect the website, users, or our operations.

Intellectual property

The website and its content, including text, graphics, logos, images, product descriptions, design elements, and software, may be protected by intellectual-property laws. You may use the website and its content for personal, non-commercial shopping purposes. You may not copy, reproduce, distribute, modify, publish, sell, or exploit website content without permission, except where applicable law allows.

Prohibited use

You must not use the website to violate applicable laws, interfere with website security or operation, access accounts or data without authorization, submit malicious code, engage in fraud or abuse, impersonate another person, infringe intellectual-property rights, or collect information about other users without authorization.

Limitation of liability

To the extent permitted by applicable law, FerBil will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or related to your use of the website or purchase of products. FerBil will not be responsible for delays, interruptions, failures, or losses caused by events outside its reasonable control. Nothing in these terms limits liability that cannot legally be limited or excluded.

Third-party services

The website may rely on third-party services, including payment, hosting, delivery, security, communications, or other services needed to operate a selected feature. Third-party services may be governed by their own terms and policies. FerBil is not responsible for third-party services except to the extent required by applicable law.

Changes to these terms

FerBil may update these Terms & Conditions when the website, store features, business practices, or applicable requirements change. The updated version will be posted on this page with a revised update date. Your continued use of the website after an update means that you accept the updated terms, to the extent permitted by applicable law.

Contact information

For questions about these Terms & Conditions or an order, contact FerBil at info@ferbil.com.